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Read client testimonials.

“Buying a house is one of the most rewarding but at the same time most exhausting experiences. Decide what are the specific requirements that would turn a conventional house into an ideal house, how your budget fits, etc. are some of the processes that you find when you decide to invest in a property. Richard Veldman and his team at BenchMark made my process smoother, even in the most difficult moments. They really worked hand in hand with me and made sure I could have my desired space. Thanks Richard for going the extra mile.

I don’t usually write a review, but this one had to be shared.”

– Leticia De La Paz

“Rick handled both our current home and most recent refinance, and I couldn’t be happier with the service we received. Honest, transparent, and always there to answer a question or run some “what if we did this” scenarios, I will never hesitate to recommend Rick and Benchmark, and they’ll absolutely be the first ones I call for any of my future mortgage needs!”

– Andre from Cedar Springs, MI | (via Zillow)

“We have worked with Richard several times and have referred friends and family. Benchmark has the mortgage process as simple as can be. We will always use Benchmark for all of our mortgage needs. Thank You for financing our forever home!”

– Dion Green from Grand Rapids, MI | (via Zillow)

“We have LOVED working with Benchmark and Rick! The team is so helpful and continues to be there for you every step of the way! Thank you so much Benchmark and Rick!”

– Kyle Witte from Grand Rapids, MI | (via Zillow)

“I have worked with Richard twice. On both occasions he provided service above and beyond what I expected. On the first loan, I was just out of prison and could not provide much of the documentation needed. Richard and his team found a way to get past those issues and were still able to get me a loan with a great rate.”

– William Odett from Rockford, MI | (via Zillow)

“Working with Rick and team at Benchmark was great ! We had a difficult closing situation that was handled expertly and quickly. All questions were answered in entirety, and with care. Rick continues to reach out personally, and I would strongly recommend working with him and the team at Benchmark!”

– cassidybradley21 from Grand Rapids, MI | (via Zillow)

“Rick and his team have helped me with several purchases and refinances on my residences and also investment properties. I have always gotten competitive rates, excellent service, and financially sound advice. I love having a lender that I can call any time I need a loan where I always know who I’m talking too, and that I know is working hard to keep me as a customer.

Thank you!”

– JamesRWarden from Kalamazoo, MI | (via Zillow)

“Everything was presented to me so I could understand and make the process so easy and enjoyable. Such a wonderful experience. Have referred family too!”

– Jen M from Grand Rapids, MI | (via Zillow)

“I have known Rick Veldman for over 20 years. I highly recommend his service. He just keeps getting better as time goes on. We did several mortgages with him over the years and everything went great!”

– John K from Caledonia, MI | (via Zillow)

“I have done over 10 transactions with the Benchmark Team (as an investor & my own home) they truly go above & beyond. Richard took time to get to know me & my unique financial situation. They were always there to answer questions and really put in 100%”

– Any Boeve from Grand Rapids, MI | (via Zillow)

“Rich and his team helped me thru my loan and purchasing my first home they went over and beyond to help me thru the process I highly recommend them to anybody looking for a loan”

– tmagnan89 from Grand Rapids, MI | (via Zillow)

“Im a First time home buyer and was very nervous about the whole process Richard was absolutely amazing and walked me threw everything step by step. He answered any questions I had very quickly and was always available for me. The market was very intense at the time and he reassured me repeatly I will find the right place for me. After 11 months I found my home and still got the same service as when I started the process. I would go back to him if I were to decide to buy again. Even after the closing of the house he still touched base with me to make sure everything was as great as expected!! He made homebuying seem so easy!!!”

– m nichole74 from Otsego, MI | (via Zillow)

“Rick and the rest of the team have been absolutely fantastic to work with on numerous occasions and I’m looking forward to continuing our relationship as more deals come up. More than just a lender, Rick has been someone I know I can trust for advice and insight into things going on in the world of property finance. If you’re looking for a straight shooter that you can confidently recommend to others, get ahold of Rick and start a professional friendship with him and the Benchmark team.

Thanks for always keeping it real and working to help me meet my goals as well, I wish I could give 6 stars!”

– Mitch Steere from Hudsonville, MI | (via Zillow)

“Rick and his team were amazing to work with. They are knowledgeable and quick to help every step of the way. I will work with him in the future in a heartbeat. All around a very positive experience.”

– meganlgillespie from Grandville, MI | (via Zillow)

“The process was great, enjoyed every bit of it and was kept informed through the entire process. I would recommend Benchmark Mortgage to anyone. Look forward to working with Benchmark Mortgage again. Thank you!”

– Tom B from Grand Rapids, MI | (via Zillow)

“Richard provided great service for our refinance mortgage! He answered all questions thoroughly and extremely fast. I would recommend Richard to everyone!!”

– STEVE from Livonia, MI | (via Zillow)

“I have been working with Rick for over 25 years! He is incredibly knowledgeable and highly responsive. I also have learned so much about buying and selling property. Rick very patiently walks through the process to ensure that you are getting and doing what’s in your best interest! I highly recommend Benchmark! Everyone that I interacted with on this team was incredible and they work really hard to get everything finished in a timely manner! Thank you for your excellent personal attention to detail.”

– stacia spicer from Grand Rapids, MI | (via Zillow)

“Great lender to work with, we went to look at a house when we weren’t even really planning on buying, but fell in love and they got us pre-qualified that weekend to get an offer in on Sunday night. Very easy to work with and helped a great deal to work through any issues we had in the mortgage process.”

– devonjkim from Bellevue, MI | (via Zillow)

“My wife and I couldn’t be happier to be able to own a home again after having gone through a deed in lieu previously with another home and waiting three years. A friend recommended Richard and his staff and they were right, they were very friendly and made the process so easy it was unbelievable.

Thank you so much for making our dream to be home owners again come true.”

– Harry & Sonia P.

“I’ve been in school for over twenty years and I don’t think I can put into words how grateful Keith and I are to you and how impressed we are with your outstanding professionalism. I’ll try it to say it in my native language, Muchas gracias Rick por toda tu ayuda y apoyo!”

– Melba

“Thank you very much for all your efforts in the successful closing process. Your exemplary customer service and attention to details assured a smooth lending, negotiating and closing process.

I appreciate all your efforts and will highly recommend you all in the future. Thank you again for a great experience.”

– Angie & Kelly

“Thanks again for all your help with my refinance. I cannot express how much this has helped me in my personal life! I have told many people what excellent service I received from Benchmark!”

– Sharon H.

“Hi Kate! I’ve been meaning to write you back for some time now. Thank you so much for the email and checking in. I want to start by telling you how much we LOVE our home and how thankful we are for Benchmark!!!! Thank you for all the Benchmark has done for us! We. We couldn’t be more happy and so lucky like we have been. Our girls love it and they love their schools too! 🙂 whenever I hear anyone talk about moving, Benchmark is the first thing off my tongue to talk to them! I will ALWAYS try to refer friends and family to you all because you all have done so much for me and my family and I cannot thank you all enough!!!!!! I mean that from the bottom of my heart! Thank you for helping me and my family!!!! I will be in contact with you for the future to refinance my house and I know that Rick looks forward to having me back for business! Lol! ? I truly cannot thank you enough for everything and for helping us be so incredibly happy!!! I hope you all have a wonderful and very thankful Thanksgiving as will I for our first Thanksgiving in our new home! I will be in touch soon for the refinance!! Thanks again!!”

– Lindsi G.

“As a first time home buyer, the process of purchasing was rather intimidating. I relied on my realtor and lender a lot, especially when it came to breaking down numbers, understanding the process, and feeling comfortable with the final terms. I couldn’t have felt better about the relationship I had built with Rick and I really appreciated working with such a personable and thoughful lender. Thanks Benchmark!”

– Maggie M.

“Hi Rick,
I just wanted to thank you again for everything that you did for me. It means so much that we were able to close on time and that we will be getting keys tonight! Thank you for taking the time to explain everything to me along the way and all of the hard work that you put in to making everything happen! You are awesome!
Thanks again and have a great holiday!”

– Kelsey M.

“We just want to tell you what a professional experience we had with Richard, Greg and Isla. We have not attained a mortgage in years as we have not purchased a new home or move from our home, until last year.
Richard, for one put together some many scenarios for us, and each time he responded in a manner in which we understood and could therefore make a decision for our future.
We would recommend your people and organization to others in the future. For going through the mortgage process, we can say that it was a pretty painless experience.
Please “Thank” the team as they worked well together to put our mortgage together in a timely and professional manner.”

– Troy and Debbie H.


 

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In the mortgage business, nothing is more valuable than proof of excellent service. The best evidence is not our low ratio of complaints, or the full branding of what is merely our everyday approach to lending: Lifetime-Loan-wBG-300x47. The best evidence is your testimony and what other clients have said.

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